Complaints Process

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

SUNDERLAND
SR43 4JR

Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website: Quilter Financial Planning 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service(www.financial-ombudsman.org.uk)

 

Our
Main Skills

  • Financial Planning

    Professional financial planning is the process which aims to help you realise...

  • Savings & Investments

    Often, people save for a specific reason and it's usually the safest way to...

  • Wealth Management

    Wealth, just like your health, must be carefully preserved. Your assets need to...

  • Pensions

    When you retire you still need food and shelter as an absolute minimum, but of...

  • Protection

    There are events we can all face that have the potential to disrupt lives,...

  • Taxation

    Most of us face being taxed on our income, our capital gains, and in some...

  • where we are

    3 Arena Park, Tarn Lane, Leeds, LS17 9BF

    0113 831 3444